SILNI x Odoo — Seamless CRM Integration for High-Velocity B2B Sales

Overview

SILNI integrates with Odoo to unify prospecting and CRM through JSON-RPC endpoints for secure create/read/update flows on leads, contacts, and opportunities, ensuring sales teams act on accurate, real-time data.​
The integration embeds consent metadata and purpose limitation aligned with KSA PDPL, enabling compliant lead lifecycles across teams and borders.​

Table of contents

• What the integration delivers​

• Technical approach (API & models)​

• Compliance and data governance​

• Rollout and QA checklist​

• Success metrics and upkeep​

What the integration delivers

• Lead sync: Push new leads from SILNI to Odoo with mapped fields and source attribution for clean reporting and routing.​

• Contact enrichment: Update Odoo records as SILNI verifies details, preserving audit trails and minimizing duplicates.​

• Opportunity creation: Auto-create pipelines and tasks based on qualified actions to streamline handoffs.​

Technical approach (API & models)

Odoo’s JSON-RPC supports authentication via the “common” service and object operations through “execute_kw” across models like res.partner and crm.lead.​
Field mapping leverages Odoo’s meta-models for extendable schemas, while idempotency and deduplication protect data integrity under higher volumes.​

Compliance and data governance

Record consent metadata (timestamp, scope, policy version) and honor withdrawals by halting marketing processing where PDPL requires, including data subject rights handling.​
Document controller/processor roles and cross-border transfers to ensure lawful processing in KSA/UAE operations.​

Rollout and QA checklist

• Configure credentials, map fields, and test realistic cases in staging, including negative paths and retries.​

• Validate deduplication, rollback, and rate-limiting behaviors before production cutover to avoid data drift.​

Success metrics and upkeep

Monitor sync success rate, time-to-first-touch, conversion to opportunity, and pipeline contribution as primary success indicators.​
Schedule periodic schema reviews and consent-governance audits to keep integrations resilient and compliant as operations scale.​

Story: Faster speed-to-lead

A Levant sales team cut time-to-first-touch by aligning SILNI routing with Odoo tasks and notifications, raising meeting rates without increasing SDR headcount.​

Internal links to add

• SILNI Integration Hub​

• Consent-First CRM Playbook​

External links to add

• Odoo JSON-RPC developer references​

• KSA PDPL Implementing Regulations​

CTA

Book an integration workshop to map pipelines, deploy the Odoo connector, and launch consent-aligned lead flows in under 30 days.